Privacy Statement

SDC Publications has created this privacy statement to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

Personal Information

We consider the following to be Personal Identifying Information: your name, email address, mailing address, and phone number. For your security, we’ll also keep an encrypted record of your login password. We use this information to better serve the user's needs as well as our own legitimate business purposes. We do not sell, give or trade your information with any third party unless to comply with an appropriate law enforcement investigation.

Registration & Examination copies

Certain areas of this site require users to first complete a registration form and to provide personal information. Our site allows users to register when requesting examination copies. We use this contact information for the purpose of contacting the user regarding the examination they requested and to inform them about similar products. Your information is never sold, traded or given to any third party.

Instructors who do not wish to register may skip the registration process when requesting examination copies or contact SDC Publications directly to place their request. Instructors who do not wish to register are asked to provide the same personal information as Instructors who do register. Registration makes subsequent exam copy requests easier. Additionally, Instructors who do not register will not have access to additional features including, but not limited to, access to instructor resources, education pricing information and request history.

Instructor Mailing Lists

Our site permits instructors who have registered and been verified to join our mailing lists. By requesting examination copies from us you will automatically be enrolled in our mailing lists. Periodically, we use these lists to distribute information to members of the lists about areas they have expressed interest in. Your areas of interest can be updated at any time by logging into your account and going to your account's areas of interest page. At any time, an instructor may opt-out of marketing emails by clicking the "unsubscribe" link found on every email. Additionally, a member of the list may opt-out of receiving further mailings by contacting SDC Publications by emailing, , calling 913-262-2664, or through our contact us page. Please allow 14 business days to be removed from the email list. Our mailing lists will not be shared with any other company, organization or individual.

Please keep in mind that opting out of promotional emails will not prevent you from receiving transactional email correspondence. We may still send you transactional messages in order to notify you of important issues, to resolve specific questions or requests made by you via phone, fax, email, or the Web and in response to any activity completed on our site, including but not limited to, changes to your account, examination copy requests, downloads, password recovery, and requests for information.

Orders

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders; we do not store your credit card information. If we have trouble processing an order, the contact information is used to get in touch with the user.

Cookies

Certain features on our site require the use of cookies. Cookies also enable us to track and target the interests of our users in order to enhance their experience. For example, cookies are required to make use of our exam copy cart and to log into accounts. If a user rejects cookies from our site, they will still be able to use our site but they will be limited in the areas and features they can access.

A cookie is a piece of data stored on the user's hard drive and is attached to information about the user. SDC Publications typically uses incomprehensible sequence of characters that can only be discerned by our servers. SDC Publications never places personal contact information directly in these cookies.

Log Files

We use Internet protocol (IP) addresses to help diagnose problems with our server, and to administer our web site. We make no effort whatsoever to identify individual visitors by their IP address, except to prevent fraud or abuse of the system.

Like most standard web site servers we use log files. This includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.

Links

This site contains links to other sites. SDC Publications is not responsible for the privacy practices or the content of such web sites. We encourage you to investigate the privacy statements of these sites before providing any personal information to them. If you find a link that leads to obscene material, or is broken, please contact us.

Customer Service

We communicate with users on a regular basis to provide requested services. We reply via email, phone or fax in accordance with the user’s wishes when a user submits their information through our Feedback and Comments forms.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as user type). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Children's Privacy

Our website does not address anyone under the age of 13, and in some jurisdictions under the age of 16 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13, and in some jurisdictions under the age of 16. If you are under the age of 13 or 16 (as applicable), please do not access our website at any time or in any manner. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Security

Our site has security measures in effect to protect the loss or misuse of information under our control.

The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we transfer that information to our servers using standard security protocols and mechanisms (such as SSL/TLS encryption) to transmit the sensitive data.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Correcting/Updating Personal Information

If a user's Personal Identifying Information changes (such as your email address), or if a user no longer desires our service, we provide a way to correct, update, or remove that user's personal data provided to us. This can usually be done via your Account page. You may also contact us directly to have this information changed or removed.

If you have any questions regarding this statement, please contact our webmaster at .